INTERNAL DOCUMENT - AEM KNOWLEDGE LIBRARYNOTICE: This document is for internal use by AEM Carrier Services LLC staff only. It contains proprietary operational procedures and policy compromises validated by the Executive Committee. DO NOT PUBLISH AS A PUBLIC BLOG POST. Q10: Identity Verification & Chain of Custody Broker script: Every driver is identity-verified at pickup and delivery, and we follow a formal chain of custody. No double-brokering, no surprises. Document Meta